Prasun Chowdhury

Harmonious growth through disruptive change

Dear Prasun,

I am delighted to share with you that Godrej Locking Solutions and Systems (LOCKSS) has been recognized for the “development of a comprehensive, balanced and integrated model of business excellence”, and is commended for the prize on the journey towards Business Excellence by CII in National Quality Summit 2012 held at Bengaluru. This prize emphasizes and rejuvenates our belief in deploying and constantly evolving a customer oriented business model.

The ClI-EXIM Bank Award for Business Excellence is based on the internationally recognized EFQM Excellence Model that helps businesses in refining and improving their practices and performance for Excellence. It uses the Excellence Model for internal improvements as well as for external validation.

Godrej LOCKSS is a part of a very select group of companies that achieved sustained (consistently) superior levels of performance, meeting and exceeding the expectations of all stakeholders.

We thank you and your team from Avenir Management Services for your constant support and direction, for constantly challenging and questioning our paradigms and comfort zones, for jointly developing processes & facilitating alignment from all stakeholders, for establishing high benchmarks and for enabling execution thereby superior achievements.

As we are completing five years of the TOC journey, the IDEA Way of Working has become the established paradigm for our business. It is not confined to a few functions or product categories, but cuts across the entire supply chain -from materials to retail level availability.

The CCPM Solution for Projects has definitely shortened the lead time of product introductions arid has released capacity to rollout products faster and of better quality.

There have been valuable process improvements, developed and deployed through the daily / weekly discipline of accountability. All members of the management team have become skilled in understanding the impact of their work to the company’s bottom-line. We see more coordinated efforts across functions, subordinated to the business measurements.

The consistent and progressive collaboration and direction from Avenir has enabled Godrej LOCKSS to become pioneering example of industry leaders with highly evolved business processes and systems. We appreciate the efforts of your team and look forward to continue on the path of POOGI.

prasunchowdhury